We're pleased to announce that Mergent's APIs have maintained an uptime of over 99.995% for the second year in a row! This isn't just a win for us; it's a win for every developer and business that relies on Mergent to power their apps.
The Journey to Reliable Uptime
Focus on API Stability: Understanding the critical role our APIs play in your applications, we've put in a ton of effort to ensure they are robust and resilient.
Advanced Monitoring Tooling: We've set up sophisticated monitoring systems that alert us instantly to any performance dips and help us predict disruptions before they happen. This means we can often resolve issues before they impact our customers.
Continuous Infrastructure Enhancements: Our infrastructure isn't static. We're continually upgrading our underlying infrastructure to handle increasing loads while keeping our APIs up and available.
Why This Level of Uptime Matters
Seamless User Experience: High API uptime translates to a smooth, uninterrupted experience for your users. Your applications depend on our APIs for various functionalities, and our uptime ensures these functions are always available.
Supporting Your Growth: As your business grows, our infrastructure scales with you. The reliability of our services means you can focus on expanding your business, without worrying about backend stability.
Trust in Service Continuity: Even a minute of downtime can be costly. Our track record of high uptime gives you the confidence to build and scale your applications, knowing that our APIs are a reliable foundation.
Behind the Scenes: How We Maintain High Uptime
Achieving and maintaining over 99.995% uptime involves a combination of technology, processes, and people.
Robust Technology Stack: At the core of our high uptime is a robust technology stack, designed for resilience and scalability.
Team Focused on Reliability: Our team is passionate about delivering reliable services, working around the clock to monitor, update, and improve our APIs.
Proactive Problem-Solving Approach: We don't wait for issues to arise. Instead, we proactively address potential issues before they arise, ensuring that our services remain uninterrupted.
Our Commitment to You
This achievement is more than just maintaining uptime; it's about our commitment to providing you with APIs you can depend on.
A Partnership Approach: We see our relationship with clients as a partnership. Your success is our success, and our API uptime is a critical part of that.
API Enhancements: As we celebrate this milestone, we’re also looking ahead. We're constantly exploring innovative ways to enhance our APIs.
Community and Customer Feedback: Customer feedback drives us. We actively engage with our customers to understand their needs and experience. This feedback is crucial in guiding our improvements.
What’s Next for Mergent
Looking forward, we have a lot coming.
Enhancing Developer Experience: We’re focused on making Mergent even more developer-friendly, with easier integration, improved debugging, and more intuitive features.
Expanding Our Offerings: We’re planning to roll out more features, giving you more tools to build amazing applications.
Strengthening Security and Compliance: We’re doubling down on our efforts to ensure our APIs are not just reliable but also secure and compliant with standards like SOC 2 and ISO 27001.
Conclusion
We’re proud of what we’ve achieved, but we’re even more excited about what this means for you. Our commitment to reliability, innovation, and partnership remains stronger than ever. Thank you for trusting Mergent. We’re looking forward to another year of delivering excellence and supporting your growth.